These Terms & Conditions govern your use of lensnaoffer.com and all purchases made from us. By accessing the Website or placing an order, you agree to be legally bound by these Terms. If you do not agree, you must not use the Website or place orders.
We operate as a direct-to-consumer online retailer. All products displayed on the Website are sold directly by us. We do not operate a marketplace and do not permit third-party sellers.
You must be at least 18 years old and legally capable of entering into a binding contract under Polish law. You are responsible for providing accurate and complete information at checkout. We are not responsible for issues caused by incorrect information supplied by you.
We make reasonable efforts to display accurate product descriptions and images. Minor variations in colour, design, or packaging may occur and do not constitute product defects under relevant Polish consumer protection regulations. Prices are displayed before checkout. We reserve the right to change prices, correct errors, limit quantities, or discontinue products at any time, in compliance with applicable Polish commercial law.
Placing an order constitutes an offer to purchase. A contract is formed only when payment has been successfully authorised and an order confirmation is issued. We reserve the right to refuse or cancel orders for reasons including stock unavailability, pricing errors, failed payment, address issues, or suspected fraud, in line with the provisions of Polish civil law.
Payments are processed by third-party payment service providers. We do not store full payment card details, in compliance with Polish data protection regulations.
Delivery times are estimates only and not guaranteed. Risk of loss passes to you upon confirmed delivery to the provided address, in accordance with the rules set out in the Polish Civil Code.
Returns and refunds are governed by our Returns & Refund Policy, which fully complies with Polish consumer rights legislation.
To the maximum extent permitted by Polish law, our total liability is limited to the amount paid for the relevant order. These Terms are governed by and construed in accordance with the laws of the Republic of Poland, and any disputes arising from these Terms shall be subject to the non-exclusive jurisdiction of the competent courts in the Republic of Poland.